Returns & Exchange

All items are carefully inspected and packaged prior to shipment. Please check your order upon arrival for any damage. If items have arrived damaged, please email with photos of the damaged part within 7 days. Please also keep the original package for inspection. We will arrange a new stock for exchange if the claim is accepted. Return Shipping fee will be borne by The Tree Stationery Co.

Once your order has been placed, no cancellation and refund is available.